One Night@call Center by Chetan Bhagat

About Author:

Chetan Bhagat is one of the great Indian writers. Chetan Bhagat in his books always writes about the young India. In his books he always writes about the problem in Indian society. Chetan Bhagat also who is a best seller of his books.

Bhagat is also columnist for newspaper such as “The Times of India” and “Dainik Bhaskar”, where he writes about the youth career development and current affairs. “The New York” times called him as “The biggest selling English language novelist in India’s history”.

Time magazine named him amongst the 100 most influential people in the world and fast company, U. S. A. listed him as one of the world’s 100 most creative people in business. In the novels he uses very simple language so that reader can easily understand and prefers to read more.

Bhagat’s novels have been adapted into Bollywood films like, 2 States, 3 idiots, Kai po che!, Hello, etc.

Theme of the Novel:

1). Human relation, Love ,sex, marriage

2). Nationalism

3). Phon Call from God

About Novel:

                    Six friends work nights at a call center in India, providing technical support for a major U.S. appliance corporation. Skilled in patience–and accent management–they help American consumers keep their lives running. Yet behind the headsets, everybody’s heart is on the line.

                Shyam (Sam to his callers) has lost his self-confidence after being dumped by the girl who just so happens to be sitting next to him. Priyanka’s domineering mother has arranged for her daughter’s upscale marriage to an Indian man in Seattle. Esha longs to be a model but discovers it’s a horizontal romp to the runway. Lost, dissatisfied Vroom has high ideals, but compromises them by talking on the phone to idiots each night. Traditional Radhika has just found out that her husband is sleeping with his secretary. And Military Uncle (nobody knows his real name) sits alone working the online chat.

            They all try to make it through their shifts–and maintain their sanity–under the eagle eye of a boss whose ego rivals his incompetence. But tonight is no ordinary night. Tonight is Thanksgiving in America: Appliances are going haywire, and the phones are ringing off their hooks. Then one call, from one very special caller, changes everything.

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